TocheckifyourcomputerisinfectedwithavirusorTrojan:
1.LogintoXinBiProinincognitomodeofthebrowser,andprepareforcheckingwhetherthedeposit/withdrawaladdressiscorrect.
Asshownbelow:Chrome(CtrlShiftN)opensanewincognitowindow
2.RecordacorrectwithdrawaladdressinNotepad,andthentrytopastetheaddressintotheaddressbar.CheckthattheaddressdisplayedintheaddressbaristhesameastheaddressonNotepad.
3.DownloadtheXinBiProAPPandcomparewhetherthedeposit/withdrawaladdressoftheAPPisconsistentwiththeaddressonthewebside.Ifyoufindoutthattheaddressesaredifferent,yourcomputerisprobablyinfectedwithavirusorTrojan.
Therearethefollowingsuggestions:
Installanti-virussoftwareandregularlycheckandkillTrojanviruses;Updatesystempatches;Don'tclickonfilesfromunknownsources;BindingGoogleAuthenticator,click"XinBiProGoogleAuthenticatorBindingTutorial"forspecificmethod;Pleaseuseprofessionalpasswordmanagementtoolssuchas1password;Ifyouencounteranabnormalaccount,pleasereportittocustomerserviceintime.Customerservicewillgiveyoucorrespondingsolutionsforyourproblem;UseChromeasmuchaspossibleinyourbrowserandupgradetothehighestversion;Uninstallplug-insorunknownthird-partysoftware;Inextremecases,itmaybenecessarytoformattheharddiskandreinstalltheoperatingsystem;Seeksupportfromacomputersecurityexpert.
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